Our capabilities

We are digital health software experts, creating life-changing products for those living with chronic and rare diseases.

Partnering with Dawn

We partner with pharma to co-create digital health products that succeed in the real world. Our end-to-end expertise covering strategy, design, regulatory, hosting, and lifetime support ensures every product delivers measurable value.

Ensuring long-term impact

We foster partnerships that truly last. Our model is built to get products to market quickly then continuously improve them over time, putting product lifetime value at the core. As products mature, we can add new features, evolve them toward SaMD classification, and ensure they remain relevant to patients, HCPs, and pharma.

Collaboration model

We deliver digital health solutions through a proven partnership model. From patient research and regulatory alignment to agile development, launch, and continuous optimization, we ensure every product is compliant, patient-centered, and scalable. Our transparent, collaborative process gives you confidence in every milestone and market expansion.

Shared success

Every partnership starts with a clear value definition for patients, HCPs, and pharma. Products are configured on our platform and product suite to meet those needs. Our commercial model ensures early market commitment, proof of value, and scalable growth as more patients and affiliates adopt the solution.

We structure the model for flexibility and risk sharing. This means Dawn is incentivized for the product to perform and deliver value in the market over the long term, creating true alignment and accountability between us and our partners.

Navigating pharma structures

Digital health products must compete for resources inside pharma organizations. We help central teams secure buy-in, align affiliates, and prove measurable value. Once impact is shown, costs and ownership can transition locally, allowing central teams to focus on innovation while affiliates sustain adoption.

“Working with Dawn felt different. They didn’t just build a product; they took ownership of making sure it succeeded.”

Pharma Partner

Delivery model

Our delivery model is designed to de-risk projects, prove value early, and ensure every product is built for long-term success. We bring structure, speed, and clarity, from the first idea to the global rollout.

Define

We begin by working with you to define clear objectives, value drivers, and success metrics. Together, we align on patient needs, market priorities, and regulatory requirements to ensure the product is desirable, feasible, and viable.

In the Define phase, we make all assets ready for development for version 1 of the app and simultaneously define a clear product vision for future enhancements. All decisions from this phase will be anchored in a product strategy that will be continuously updated based on data and feedback throughout the product’s lifetime.  

Configuration

Using our ready-to-configure product suite, we adapt the solution to your therapy area and market needs. This approach accelerates development, ensures compliance, and avoids the cost, and risk, of building from scratch.

We support your teams through pilot and market launches, balancing global alignment with local adaptations. Our goal is to demonstrate patient and market impact quickly, whilste laying the foundations for broader adoption.

Grow and maintain

We stay engaged throughout the product lifecycle. That means continuous updates, monitoring of usage, testing, defining new features, and evolving towards SaMD classification when needed. As more markets and patients come onboard, we help to scale adoption without compromising on compliance or product quality.

Capabilities

Our capabilities cover the full lifecycle of a digital health product. From research and strategy to development, launch, and optimization, we bring all the expertise needed to ensure every solution delivers real-world impact.

Product management and delivery

The product management team is responsible for the configuration, monitoring, and continued success of our partner products. Our daily job is to understand how our products are being used, identify opportunities for improved product outcomes, and plan for getting our interventions into the hands of more users.

Design

Our design department helps transform unmet patient needs into impactful digital health solutions. Our team of researchers, UX/UI specialists, and content designers ensure every product is rooted in patient insight, commercially relevant, and rigorously tested.

We deliver tangible, engaging experiences that drive measurable behavior change and enable efficient, compliant launches. Our designers are specialized within digital health and are certified within usability engineering as well as behavioral science.  

RA/QA

In Regulatory Affairs and Quality Assurance, we safeguard innovation by ensuring every solution meets global standards and regulatory requirements for safe and secure products.

Our team embeds compliance into the development lifecycle. We navigate complex frameworks, manage certifications, and build robust quality management systems that enable trust, scalability, and seamless market access.

Content

Through our content experiences, we empower patients with knowledge. With personalized pathways, we provide disease-specific, compassionate content they can trust.

Delivering the right content at the right time to drive retention and improve care, we support patients with topics spanning managing daily life to adherence support and HCP dialogues.

Technology

The technology team ensures that our platforms and partner products are built on a secure, scalable, and compliant foundation.

Our daily job is to design, implement, and operate the cloud infrastructure, applications, and integrations that power our solutions. We work closely with product and delivery teams to enable reliability, performance, and compliance across every release, making sure that our technology can adapt and grow alongside the needs of patients, partners, and regulators

Clinical

In the Clinical team, we bridge digital innovation with scientific evidence. We integrate clinical insight early, aligning with medical standards and regulatory expectations, to deliver solutions that are not only impactful but clinically credible. This evidence driven approach empowers adoption by patients and healthcare professionals.

Data

In the Data team, we unlock the power of health information to drive meaningful outcomes. Our team of data scientists, engineers, and analysts transforms complex healthcare datasets into actionable insights that inform product decisions, enhance patient experiences, and demonstrate real-world impact.

We build secure, scalable data infrastructure that ensures privacy compliance while enabling evidence-based innovation and continuous improvement across all digital health solutions.

AI

In the AI team, we focus on applying trusted and compliant AI to enhance our digital health solutions. We design secure, controlled capabilities that can be adapted across products to support patients, study teams, and partners.  

Every AI feature is built to be safe, transparent, and aligned with regulatory requirements - ensuring innovation that creates value without ever compromising on trust.

Talk to an expert

Ready to explore how we can co-create your digital health solution?

Ask Holti Kellezi, VP of Business development & Digital therapeutics.

At Dawn, partnership is more than delivering technology. It is about co-creating solutions that reflect shared values and build lasting impact to help improve lives. We collaborate closely with pharma partners, patients, and healthcare professionals to ensure every product has real meaning in the real world.

Why partnerships matter

True digital health impact happens when expertise is combined to create better solutions. By bringing together pharma's knowledge and Dawn’s digital health capabilities, we accelerate innovation and create solutions that scale in every way.

Our values in collaboration

These values help ensure that we achieve strong collaborations, curated to ensure maximum impact with our partners. It is through these that our products can perform and help improve healthcare outcomes.

  • Patient-first mindset in everything we build
  • Transparency and shared accountability
  • Long-term commitment to product success
Impacting healthcare, together

With over 60 markets launched and proven adoption across many therapeutic areas, our partnerships deliver measurable value for patients and partners.

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