Introducing Dawn Health’s Agentic PSP
An agentic care experience available to patients 24/7, based on a deep understanding of each patient's individual disease state, with fully personalized support and access to a PSP nurse when warranted.
The agentic layer reads each patient’s context, which builds over time across interactions, reaching out proactively, based on treatment milestones, reported symptoms, and individual needs.
Predefined rules determine when it reaches out, as the model phrases only the conversation, not the outreach.
Clinical safety, compliance, and human oversight apply across the whole solution, including market-specific rules before anything reaches a patient, as well as the predefined rules for escalation.
The PSP nurse moves from routine, and scripted contact, to a smaller number of high-stakes moments across a much larger patient base.
